HOW WE
DO IT
what
SETS US APART
The key to our service is simple – we take great pride in delivering a personable and professional service, that delivers solutions for the challenges you face. We get to know you and your issues, we establish your aims and we provide advice designed to achieve them.
Our jargon free approach means our advice and guidance is easy to understand, and gives you the practical solutions that you need to make the best decisions for you in the circumstances you face.
We strive to provide each client with a personal service that is second to none. Our clients return to us time and time again, as their careers change and their businesses develop – it’s as a personal relationship, developed on the basis of mutual value.
OUR MISSION IS TO…
Deliver exceptional employment law & HR advice and support, to help our clients manage their employment relationships as effectively as possible. Responsive. Straightforward. Cost effective. Our team are dedicated to finding the most pragmatic solutions for our clients and ensuring that their challenges are met with an expert helping hand.
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Testimonials
Highly recommended. Emma was really supportive and knowledgeable at a very stressful time for me 2 years ago. She helped me move on and I’ve not looked back since. Thank you.
Lisa Baughen
Programme Lead at FedEx
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Working with Ann-Marie and the team at Neate & Pugh has been an HR revelation for our business. With a positive and honest approach, Ann-Marie assessed the needs of our business and proposed a cost-effective solution to help us review and update our HR policies and procedures.
Rob Schofield
Plant Manager at National Refrigerants
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Emma was a beacon of hope to my company at a time when our options appeared limited and the likelihood of a satisfactory resolution seemed nigh on impossible. We are eternally grateful for her service and I recommend Neate & Pugh without reservation.
Paul Campbell
Managing Director at WDC Service Solutions Limited
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Great advice and professional support, consistently meticulous preparation, succinct advice. I would have no hesitation in recommending Neate & Pugh in the future.
Lindsay Dennish
Trustee and Member of Stowe Valley Multi Academy Trust
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I’ve known Emma, both personally and professionally, for many years and had no hesitation in recommending to the Board at Thornbridge that we move our employment law and HR advice to Neate & Pugh. That was 7 years ago, and Emma and her colleagues have helped us considerably during that period. Emma is a very astute and commercially focused employment lawyer. She spends time to understand her clients’ businesses and their cultures and provides tailored advice to consistently deliver the best possible outcomes. She’s good fun, works well with all the directors and senior management team, is pragmatic and totally professional, and I would recommend her to anyone looking to appoint an experienced expert in her field.
Simon Walkden
Chief Operating Officer at Thornbridge Brewery
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Emma was recommended to me for an employment issue I had and when I spoke to her for the first time her professionalism and pragmatism made me confident she would get the right result. It was clear she understood the issue from both sides, and she worked tirelessly through the constantly shifting goalposts whilst taking the time to ensure I was informed and coping emotionally at a difficult time. I’d absolutely recommend her.
Helen Evans
Managing Director at Business Growth Support Services Ltd
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As a corporate lawyer I have worked with Ann-Marie on a number of joint client projects. She is focused on achieving the client aims, technically excellent and has a very high level of business acumen. Ann-Marie is a pleasure to work with and I cannot recommend her highly enough.
Chris Wright
Partner at Legal Clarity
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Ann-Marie and Pat have made a real difference to our business in the provision of focused, commercial and cost effective HR advice.
Paul Mottram
Managing Director at National Refrigerants
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I wanted to thank you very much for everything you did for us. It was a pretty traumatic process for us to deal with and we were absolutely right to appoint you, as professionals, to guide us and to be safe in the knowledge that we were doing things ‘properly’. I felt so well supported all the way through, particularly during the disciplinary hearing itself and I thank Emma for that. Your advice was thorough and easy to follow. The staff also wanted to thank Beth for the work she did and how she took such great care explaining the process, taking their witness statements and really listening to them, they felt (in their own words) that she really went ‘above and beyond’ and we share that view too.
Clare
Trustee, Nursery School
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Sound, pragmatic advice, driving the right commercial solutions. Great support on challenging cases. Ann-Marie and Emma are a pleasure to work with and I have no hesitation in recommending them.
Marilyn Bishop
HR Director at Safran Electrical and Power
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Valuable work in a complex and challenging situation. Dealt with rigour, professionalism, pragmatism, and excellent judgement. The service would be hard to replicate. Great value for money too.